Refund policy
Return & Refund Policy
At Flamingo Fashion, we want you to love your purchase. If you are not completely satisfied, eligible items may be returned under the following conditions.
Return Eligibility
- Returns must be requested within 14 days of delivery.
- Items must be unworn, unwashed, unused, and in their original condition with all original tags attached.
- Customers must contact us before sending any item back.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Handmade crochet items.
- Custom-made and made-to-order products.
- Sale and discounted items.
Exceptions apply if an item arrives damaged, defective, or incorrect.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Original shipping charges are non-refundable.
Exchanges
Exchanges are available within 14 days of delivery, subject to product availability. Please contact us before sending your item back.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery and include photographs so we can assist you.
Contact Us
For return and exchange requests, please contact:
Please allow 1–2 business days for a response.