Refund & Exchange Policy
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
• Unworn and unused
• Unwashed
• In their original condition
• Returned with original tags attached
To initiate a return, please contact us at:
Once your return request has been approved, return instructions and the return address will be provided.
Return Shipping
Customers are responsible for all return shipping costs.
Original shipping charges are non-refundable.
Exchanges
We gladly accept exchanges for a different size, subject to availability.
To request an exchange, please contact us at:
Non-Returnable Items
The following items cannot be returned or exchanged:
• Sale items
• Handmade crochet items
• Made-to-order items
• Custom orders
• Gift cards
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery and include photos of the item and packaging.
Email:
International Orders
Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country.
These charges are non-refundable.
Contact
For any questions regarding returns or exchanges, please contact: